Meet the team – Branch Manager, Alice Cartwright

I am the Healthcare Branch Manager and have been at Fairway since September 2020. In my role I manage the team of Recruitment Consultants who provide Registered Nurses, Support Workers and Healthcare Assistants to social care settings across the West Midlands. I work closely with the Finance Manager, Business Development and Training team and the Compliance & Candidate Liaison Manager to ensure a high quality service across the business.

I have worked in Recruitment for 6 years having done everything from perm Nursing, temp NHS nursing, international education recruitment and CCG commissioned packages. I got into Recruitment after a few years in retail while completing my Masters and I started to realised I would be best suited to a job which would reward me directly for the effort I put in rather than all work no reward.

The most rewarding part of my job is knowing that we are making a real difference to the clients we support and ultimately the service users they have. 2020 changed the way healthcare providers worked and deeply affected the lives and freedoms which residents had. I am proud that we give a little bit of hope daily to those who haven’t seen their families or left the service for a year, our staff are the difference that they see.

I enjoy coming to work every day, everyone within my team and the wider business genuinely enjoy spending time together. We offer our staff an outstanding level of training, and opportunities to grow and diversify in their roles. My manager is the type of manager that you wish you could remember every word of wisdom they ever spoke, he is inspirational to me and everyone here and our efforts to succeed and excel stem from our ambition to achieve great things together.

I think it’s important to take time to listen and understand people. I see issues from both sides and remain neutral. I have very high expectations of our staff and clients and also of my team but I also try to be realistic. I am very consultative in my approach and will always be completely honest with clients and candidates as I believe it earns you respect and trust which serves you well in building long term relationships.